Terms & Conditions
1. Introduction
Welcome to the MelBet App Pakistan (hereafter “MelBet”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our services available via https://mel-bet.app and the official MelBet mobile applications for Android (APK) and iOS. By using the MelBet App or website, you agree to be bound by these Terms.
2. Scope & Contracting Parties
These Terms apply to all users who register an account or use MelBet services in Pakistan. They set out the contractual relationship between you and MelBet as an international operator licensed under Curaçao eGaming. By creating an account and using our services, you confirm that you have read, understood, and accepted these Terms.
3. Registration & Account Access
3.1 Registration
To access certain features (e.g., deposits, withdrawals, placing bets), you must create an account and provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. If you suspect unauthorized use, contact support immediately.
3.2 Age Verification
You must be at least 18 years old to use MelBet. By registering, you confirm that you are of legal age. We may request identity verification (KYC) at any time.
4. Services
MelBet provides sports betting (including cricket, football, tennis and more), live betting & streaming on selected events, casino games (slots, tables, live dealers), crash/instant win games, and promotional features. Games are supplied by reputable providers and are subject to regular fairness testing (e.g., certified RNG for casino titles).
5. Payments: Deposits & Withdrawals
5.1 Methods
MelBet supports payments in Pakistani Rupees (PKR) via Visa, Mastercard, Skrill, Neteller, AstroPay, local bank transfer, and selected cryptocurrencies (e.g., BTC, ETH, USDT). All transactions are processed over SSL-encrypted connections.
5.2 Minimums, Processing & Verification
The typical minimum deposit is 200 PKR and the minimum withdrawal is 350 PKR. Processing times can vary by method and verification status; most withdrawals are processed within 24 hours after successful KYC. Third-party fees (e.g., bank, wallet, network) may apply.
6. Bonuses & Promotions
6.1 Availability
Eligible users may receive welcome offers, reloads, cashback, free bets/spins, enhanced odds, or VIP rewards. Specific terms (e.g., wagering, expiry, qualifying odds, game restrictions, bonus codes) are stated on each promotion page within the app or site.
6.2 Conditions
Participation in promotions is optional and subject to the current bonus terms. MelBet may modify, suspend, or cancel promotions at any time in line with applicable rules.
7. Data Protection & Security
We handle personal data in accordance with applicable data-protection laws and our Privacy Policy. We use industry-standard security measures (including SSL encryption) to protect your information. For full details, please review our Privacy Policy.
8. Intellectual Property
All content and materials on the MelBet App and website (including logos, graphics, text, software, and media) are protected by intellectual-property rights and may not be copied, modified, distributed, or used without prior written permission.
9. Liability
9.1 Disclaimer
Services are provided “as is” and “as available”. MelBet is not liable for losses arising from interruptions, technical issues, account misuse, or events beyond our reasonable control. You use the services at your own risk.
9.2 Limitation
To the extent permitted by law, MelBet’s aggregate liability is limited to the amount of your last deposit or the amount required by applicable law, whichever is lower.
10. Legal Compliance in Pakistan
MelBet operates under an international Curaçao eGaming license. Pakistani users are responsible for ensuring that their use of the app complies with local laws and for any required tax reporting on winnings. Access to services may be restricted by network providers or regulatory changes.
11. Changes to These Terms
We may update these Terms from time to time. The latest version will be published on this page. Continued use of the services after changes take effect constitutes acceptance of the updated Terms.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws applicable to our gaming license (Curaçao), without regard to conflict-of-law principles. Disputes shall be handled through the dispute mechanisms provided by the regulator and/or binding arbitration where applicable. Nothing herein limits any mandatory consumer rights you may have under local law.
13. Contact
For questions, complaints, or rights requests regarding these Terms:
- Email: support@mel-bet.app
- Telephone: +92 21 12345678
- Website: https://mel-bet.app
Last updated: 02 April 2025